Sonia Linens Ltd is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit [website URL] (the "Site"). By using the Site, you consent to the practices described in this policy.
1. Information We Collect
We may collect the following types of information:
Personal Data: Information that identifies you, such as name, email, phone number, billing/shipping address, or payment details when you make a purchase, create an account, or contact us.
Non-Personal Data: Anonymous usage data, IP addresses, browser type, device information, and pages visited (collected via cookies or analytics tools).
User Content: Information you voluntarily submit (e.g., reviews, comments, or survey responses).
2. How We Use Your Information
We may use your information to:
Provide, operate, and improve the Site and services.
Process transactions and send order confirmations.
Respond to inquiries, requests, or feedback.
Send promotional emails (with your consent) or administrative updates.
Analyze trends, monitor Site performance, and prevent fraud.
Comply with legal obligations or enforce our Terms of Service.
3. Legal Basis for Processing (GDPR)
If you are in the European Economic Area (EEA), we process your data based on:
Your consent (e.g., for marketing emails).
The necessity to fulfill a contract (e.g., processing orders).
Legitimate interests (e.g., improving our services).
Legal compliance.
4. Sharing Your Information
We may share data with:
Service Providers: Third parties that assist with payment processing, hosting, analytics, or marketing (e.g., Stripe, Google Analytics).
Legal Requirements: To comply with laws, respond to subpoenas, or protect our rights.
Business Transfers: In connection with a merger, acquisition, or sale of assets.
We do not sell your personal information to third parties.
5. Data Retention
We retain your data only as long as necessary to fulfill the purposes in this policy, unless a longer retention period is required by law.
6. Your Rights
Depending on your location, you may have the right to:
·
Access, correct, or delete your personal data.
Opt out of marketing communications.
Restrict or object to processing.
Data portability.
Withdraw consent (where applicable).
7. Cookies and Tracking Technologies
We use cookies to enhance Site functionality and analyze traffic. Types include:
Necessary Cookies: Essential for Site operation.
Analytics Cookies: Track usage (e.g., Google Analytics).
Advertising Cookies: Deliver personalized ads.
Manage preferences via your browser settings or our cookie consent banner.
8. International Data Transfers
Data may be transferred to and processed in countries outside your jurisdiction. We ensure adequate safeguards (e.g., GDPR Standard Contractual Clauses) for cross-border transfers.
9. Security
We implement reasonable technical and organizational measures (e.g., encryption, access controls) to protect your data. However, no method of transmission over the internet is 100% secure.
10. Third-Party Links
The Site may link to external websites. We are not responsible for their privacy practices.
11. Changes to This Policy
We may update this policy periodically. Changes will be posted on this page with a revised "Last Updated" date.
12. Contact Us
For questions or requests, contact:
Sonia Linens Ltd.
Unit 1 South Cambridge Business Park, Cambridge, UK, CB22 3JH
Contact@sonialinens.co.uk